Terms of Service

Last updated: May 26, 2026

These Terms of Service ("Terms") govern your use of Sam, the SMS-based scam detection service ("Service") provided by Vaye LLC ("Vaye," "we," "us," or "our"). By texting our number or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Sam lets you send suspicious messages, links, or descriptions by text message to (415) 779-7953 and receive an automated assessment of whether the content shows signs of a scam, phishing, or fraud. The Service is informational only.

2. SMS Program: Opt-In and Consent

By texting our number, you opt in to receive SMS messages from Vaye related to the Service, including automated replies and Service notifications. Message frequency varies based on your activity. Message and data rates may apply according to your mobile carrier's plan. Carriers are not liable for delayed or undelivered messages.

3. Opt-Out and Help

• Reply STOP at any time to unsubscribe and stop receiving messages from Sam. After you text STOP, we will send one confirmation message and then stop messaging you unless you opt back in.
• Reply HELP for help, or contact us at the email below.
• To resume the Service after opting out, simply text our number again.

4. No Guarantee: Use Your Own Judgment

Sam is an automated tool and may be wrong. It may identify a legitimate message as suspicious (a false positive) or fail to identify an actual scam (a false negative). The Service does not provide legal, financial, or security advice and is not a substitute for your own judgment. You are solely responsible for any decision you make, including whether to click a link, respond to a message, or share information. Do not rely on Sam as your only safeguard.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful, harmful, or fraudulent purpose;
• Send content that infringes the rights of others or violates applicable law;
• Attempt to disrupt, overload, reverse engineer, or gain unauthorized access to the Service; or
• Submit another person's personal information without a lawful basis to do so.

6. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect and use your phone number and message content. By using the Service, you consent to those practices.

7. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free.

8. Limitation of Liability

To the fullest extent permitted by law, Vaye LLC and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your use of or reliance on the Service, even if advised of the possibility of such damages. Our total liability for any claim relating to the Service will not exceed one hundred U.S. dollars (USD $100).

9. Changes to the Service and Terms

We may modify or discontinue the Service, and we may update these Terms, at any time. When we change these Terms, we will revise the "Last updated" date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any dispute will be subject to the exclusive jurisdiction of the state and federal courts located in San Francisco, California.

11. Contact Us

Questions about these Terms? Contact us at:

Vaye LLC
San Francisco, CA
hello@vaye.care